Privacy policy

 

Privacy Policy

Last Updated: July 27, 2026

Welcome to ELUMIE ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from www.elumie.in.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or place an order on our website, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Payment Information (processed securely through our payment partners)

  • Order History

Automatically Collected Information

We may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Time Spent on Website

  • Referral Source

  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our products and website experience

  • Prevent fraudulent transactions

  • Comply with legal obligations

  • Send promotional offers, newsletters, and marketing communications (only where permitted)

3. Payment Security

We do not store your debit card, credit card, UPI, or banking information.

Payments are securely processed through trusted third-party payment gateways that comply with industry security standards.

4. Cookies

We use cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze visitor behavior

  • Personalize your shopping experience

  • Deliver relevant advertising

You can disable cookies through your browser settings, although some website features may not function properly.

5. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties, including:

  • Payment processors

  • Shipping and logistics partners

  • Technology and website service providers

  • Marketing platforms

  • Government or legal authorities where required by law

All partners are expected to maintain appropriate safeguards for your information.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information.

While we strive to use commercially acceptable methods to protect your data, no method of transmission over the internet or electronic storage is completely secure.

7. Marketing Communications

With your consent, we may send promotional emails, SMS, or WhatsApp messages regarding:

  • New product launches

  • Exclusive offers

  • Discounts

  • Educational content

You may unsubscribe at any time by following the unsubscribe link or contacting us.

8. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw marketing consent

  • Request details about how your information is processed

To exercise these rights, please contact us using the information below.

9. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

10. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.

The updated version will be posted on this page with the revised "Last Updated" date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

ELUMIE

📧 Email: Hello@elumie.in

🌐 Website: www.elumie.in